Terms of Service

1. Service Agreement

By using our data recovery and repair services, you agree to these Terms of Service. Our services include:

• Data recovery from damaged or inaccessible storage media
• Hardware diagnostics and repair
• Component-level board repair and microsoldering

2. Data Recovery Services

• We cannot guarantee recovery of all data. Success rates depend on damage type and extent.
• You confirm you are the legal owner of the device and data.
• Recovery may require opening sealed devices, which may void manufacturer warranties.
• Severely damaged media may be further compromised during recovery attempts.

3. Service Warranties

• Hardware repairs are warranted for 90 days.
• Warranty covers defects in workmanship and material, not subsequent damage or misuse.
• Opening the device or attempting repairs voids our warranty.
• Data recovery services are provided on a best-effort basis without warranties on data integrity.

4. Payment Policy

• For standard repairs, payment is due upon service completion.
• For data recovery, a diagnostic fee may apply upfront, with the full recovery fee due upon successful recovery.
• If we cannot recover your data, you pay only the diagnostic fee, not the full recovery fee.
• Devices not claimed within 90 days after service completion may be recycled.

5. Limitation of Liability

• Our maximum liability shall not exceed the amount paid for the specific service.
• We are not liable for data loss during repair or recovery attempts.
• We are not responsible for consequential damages resulting from device malfunction or data loss.

6. Contact Information

For questions about these Terms or our services, please contact us at:

Email: support@chipworx.us