Privacy Policy

1. Information We Collect

For data recovery and repair services, we collect:

• Contact Information: Name, email, phone, and address for communication
• Device Information: Make, model, condition, and technical details
• Service Information: Records of repairs and recovery performed
• Payment Information: Payment details for processing service fees

2. How We Use Your Information

Your information is only used for:

• Performing data recovery and repair services
• Communicating about your service
• Processing payments
• Maintaining service records

3. Data Security

We protect your data using:

• Secure, isolated workstations for recovery operations
• Encrypted storage for recovered data
• Secure transfer protocols

4. Handling of Recovered Data

• We do not access or view recovered files unless requested for verification
• Recovered data is stored on secured, encrypted media
• All recovered data is deleted from our systems within 30 days after service completion
• We never share or sell your recovered data

5. Your Rights

You have the right to:

• Request information about services performed
• Request immediate deletion of recovered data
• Retrieve your device at any point (service fees may apply)

6. Contact Information

If you have questions about your privacy or our services, please contact us at:

Email: support@chipworx.us
Address: 719 S. Meadow, Ithaca, NY 14850